AAFP Audiobook: Communicating Effectively With Your Patients
Release date: March 31, 2019
Estimated time to complete: 75 minutes
At the end of this activity, participants will be able to:
- Identify current best practices in patient-provider communication techniques during difficult situations (such as delivering bad news) and with patients from diverse cultural and demographic backgrounds.
- Identify strategies for implementing current communication techniques and theories into practice.
- Identify strategies for implementing communication techniques in nonclinical aspects of practice management.
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All materials herein are protected by copyright and are for the sole, personal use of the purchaser. No part of the written, oral, and broadcast production may be copied, duplicated, replicated or retransmitted without the prior permission of the applicable copyright owner.
The unauthorized reproduction or distribution of a copyrighted work is illegal. Criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to five years in federal prison and a fine of $250,000.
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What Should You Do When Your Patient Brings a List?
Sarina Schrager, MD, MS, Sue Gaard, RN, MS
Fam Pract Manag. 2009 May-June;16(3):23-27.
Improving Communication With Older Patients: Tips From the Literature
Thomas E. Robinson II, PhD, George L. White Jr., PhD, MSPH, and John C. Houchins, MD
Fam Pract Manag. 2006 Sep;13(8):73-78.
Communicating Bad News to Your Patients
Jerry L. Old, MD
Fam Pract Manag. 2011 Nov-Dec;18(6):31-35.
How to Manage Difficult Patient Encounters
Sharon K. Hull, MD, MPH, Karen Broquet, MD
Fam Pract Manag. 2007 Jun;14(6):30-34.
Five Tips for Generating Patient Satisfaction and Compliance
Manoj Pawar MD, MMM
Fam Pract Manag. 2005 Jun;12(6):44-46.
- 6.00 AAFP prescribed