AAFP Audiobook: Communicating Effectively With Your Patients

Release date: March 31, 2019

Estimated time to complete: 75 minutes

Learning Objectives

At the end of this activity, participants will be able to:

  1. Identify current best practices in patient-provider communication techniques during difficult situations (such as delivering bad news) and with patients from diverse cultural and demographic backgrounds.  
  2. Identify strategies for implementing current communication techniques and theories into practice.
  3. Identify strategies for implementing communication techniques in nonclinical aspects of practice management.

Additional Information

Technical Requirements: 

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CME Credit Information: 

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Disclosures: 

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Course summary
Available credit: 
  • 6.00 AAFP prescribed
Course opens: 
03/25/2014
Course expires: 
03/31/2020
Cost:
$39.95

The Art of Medicine: Seven Skills That Promote Mastery
https://www.aafp.org/fpm/2014/0700/p25.html
Thomas R. Egnew, EdD, LICSW
Fam Pract Manag. 2014 Jul-Aug;21(4):25-30.

What Should You Do When Your Patient Brings a List?
https://www.aafp.org/fpm/2009/0500/p23.html
Sarina Schrager, MD, MS, Sue Gaard, RN, MS
Fam Pract Manag. 2009 May-June;16(3):23-27.

Improving Communication With Older Patients: Tips From the Literature
https://www.aafp.org/fpm/2006/0900/p73.html
Thomas E. Robinson II, PhD, George L. White Jr., PhD, MSPH, and John C. Houchins, MD
Fam Pract Manag. 2006 Sep;13(8):73-78.

Communicating Bad News to Your Patients
https://www.aafp.org/fpm/2011/1100/p31.html
Jerry L. Old, MD
Fam Pract Manag. 2011 Nov-Dec;18(6):31-35.

How to Manage Difficult Patient Encounters
https://www.aafp.org/fpm/2007/0600/p30.html
Sharon K. Hull, MD, MPH, Karen Broquet, MD
Fam Pract Manag. 2007 Jun;14(6):30-34.

Five Tips for Generating Patient Satisfaction and Compliance
https://www.aafp.org/fpm/2005/0600/p44.html
Manoj Pawar MD, MMM
Fam Pract Manag. 2005 Jun;12(6):44-46.

 

Available Credit

  • 6.00 AAFP prescribed

Accreditation Period

Course opens: 
03/25/2014
Course expires: 
03/31/2020

Price

Cost:
$39.95
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